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1. How can I get a hold of my inspector?

Call 602-506-7170 for assigned inspector information; if unavailable, contact the Call Center at 602-506-3301 for immediate assistance.

2. Why can’t I get the 970 and 900 on the same day? Or 155 and 110?

These inspections are performed by separate divisions. Grading inspections must be performed first to ensure construction will be free of inundation. We are currently working on a program to permit 155 FF inspections and 110 inspections at the same time; the website will be updated when implemented.

3. Where can I get a list of all the inspections and the codes?

Available inspections are listed on the permit, they may appear on page 2 or 3 of your issued permit.

4. Why didn’t I get my gas clearance with the 819?

Gas clearances are sent upon 900 Final inspection approval for safety reasons. The 819 inspection is usually just for the underground piping. Approval of the 819 inspection is normally just to backfill or cover the trench and not all final testing, connections or related permits are complete at this time.  If the permit only requires a single inspection for a gas repair, a clearance would be sent at that time.

5. Why can I not receive temporary power now? We were approved for it months ago?

Temporary power is issued for construction of the project only, usually for limited GFCI receptacles. If it was approved early in the project and is not requested from the utility company until further along in the project, a final inspection would be required to verify the electrical installation that has progressed meets all applicable codes. There may be exceptions based on special circumstances, ex: service panel replacements, upgrades and PV solar installations.

6. Why didn’t my inspector call me when he/she didn’t find the permit/plans?

Contact information must be given on each inspection request if you would like to receive a call from the inspector. Given the volume of inspections and area we cover, inspections are not available by appointment.

7. Do I have to be there for my inspection?

No. Approved plans, access to inspection site, and any special instructions must be provided for inspector.

8. Do I have to have the cabinets/carpet/grass etc. installed to pass final?

All elements required by code or ordinances must be completed prior to final inspection. Cosmetic items such as paint and carpet do not need to be completed on residential projects for final.

9. How do I request a Certificate of Occupancy or Letter of Completion?

A Certificate of Occupancy (C of O) may be requested by submitting a request via our online inquiry system. C of O’s are not issued for residential permits; you may request a Letter of Completion for your residential project using the above email address.